Online Course Cancellation
Customers who cancel online course only orders within five business days of the course purchase date will receive a full refund. After five business days all sales are final and no refunds will be provided.
The 6 hour online course that is included in the Hybrid course is valued at $69.
The 6 hour classroom course that is included in the Hybrid course is valued at the price paid minus $69. For example if you paid $219 for the Hybrid Course, the classroom portion of the course will be valued at $150. The $150 classroom portion of the course will be treated separately in accordance with the Classroom Cancellation below.
Classroom Cancellation & Refund Policy
In order to receive any type of refund for a class that you have registered for, you must notify us in advance that you will not be able to attend. Our cancellation policy is outlined below, and your credit depends on how long in advance you notify us of your absence.
More than 7 days before your class:
You may cancel and request a full refund as long as you notify us 7 days prior to your class. For example, if the class is on a Thursday at 8:00 a.m., you must let us know the preceding Thursday by 8:00 a.m. We must be able to confirm this prior to that time, so we encourage you to email us at firstname.lastname@example.org.
If you register for a class and need to change the date for any reason there is no charge as long as you meet the 7 day policy. There will be a $20 rescheduling fee for the effort involved in transferring your information, and attempting to fill your space if you fail to give 7 DAYS NOTICE, but please try to let us know of your class change as soon as possible.
Less than 7 days before your class:
If you need to cancel (for any reason) and choose not to re-schedule and you email us at least 48 hours in advance (but fewer than 7 days before the class), you are eligible for a half-price refund of the fee to your originally scheduled class. Please email email@example.com.
Less than 48 hours before your class:
No Refunds for no shows or less than 48 hour notice.
If register for a class and do not call or show up for any reason (you got date/time wrong, sick, worked late, etc.) the entire class fee is NON-REFUNDABLE, no future credit will be given, no exceptions. There is limited space available for each class and classes involve material cost.
If we cancel class:
If enrollment is below the minimum of 8 students, or inclement weather, we may have to cancel the class. If the class is canceled, you will be contacted with at least a 48 hour notice using the phone number and/or email you provided when you registered. You will receive the choice of a full refund or to be enrolled in one of our future classes.